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Contact us

Reach a person about a bug, an idea or a problem with your account.

  1. 1.

    If you're signed in, open Me, then Help & feedback, then New request.

  2. 2.

    Pick What is it about?, write a Short summary and Tell us more. You can add screenshots.

  3. 3.

    Tap Send. We reply there and send you a notification.

  4. 4.

    If you have no account or can't sign in, use the contact form and pick a topic.

New request

Account problems

Urban AI can't see or change your account. For anything about your own matches, rating, bookings or suspension, ask here.